1. Introducing ✨Text Analysis...
When you ask open questions, your members can give high-quality, thorough and personal answers with great details.
But open responses used to be hard to analyze - especially for larger communities. Text Analysis solves this problem! Thanks to recent advancements in AI, particularly LLMs (Large Language Models), Subo can now quickly summarize large amounts of text from open responses in no time.
With Text Analysis you can now collect rich feedback from open questions and still get real-time results and analysis.
2. Examples of open questions
Open questions are great to get to know your community, know how people feel and why. You can create a survey with just one open question or include an open question inside a multi-question survey. Here are a few examples of simple but great open questions:
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Fun ice-breakers for community engagement
- What have you been up to today?
- Tell us your most embarrassing story.
- Tell us your most memorable victory in a videogame
- If you could have dinner with a celebrity, who would you pick?
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💡 Need inspiration? Use the /draft command and let Subo create an open question for you. Example: /draft survey_objective:fun icrebreaker open question about movies max_questions:1
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Research questions
- If you could change one thing about [our community/show/product], what would it be?
- What else can we do better next time?
- What is your favorite feature of our product? What do you like about it?
- How would you use this new feature?
- Where did you first hear about [us]?
- What other solutions have you considered?
- Do you have any additional suggestions or feedback for us?
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💡 Need inspiration? Use the /draft command and let Subo create an open question or a full questionnaire for you.
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3. How to turn on/off ✨Text Analysis in your server
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Use /settings to check that you have ✨Text Analysis turned on, and that you have enough AI credits left:
- If you need more AI credits, go to the support server to upgrade your plan with
Server Subscriptions
- To turn on/off ✨
Text Analysis, edit your Settingsbutton and select Yes to the ‘Text Analysis’ option.
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You can turn ✨Text Analysis on and off at any time. You might want to turn it off if you are using open questions to collect personal information in a form (eg. name, email address, etc)
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Note: Subo works with OpenAI (of ChatGPT fame) for Text Analysis. Answers from the open questions will be sent to the OpenAI API. In their privacy policy, OpenAI states that they do not use the data to train or improve their models; that they retain the data for abuse and misuse monitoring purposes for a maximum of 30 days, after which it will be deleted (unless otherwise required by law). For more, read Subo's Privacy Policy: https://subo.ai/privacy *
4. Text analysis for your survey
- Once
Text Analysis is on for your server, all reports will include a summary of your open-ended responses. Just request the survey results as usual and the summary will be included:
- in summary reports that you manually request or automatically triggered (
Auto-Post Results)
- in the full report in Excel (Summary tab)
